Privacy Policy

Welcome to Skill Up Partner, a unit of AK Tech Park, Coimbatore. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our website or enroll in our online courses.

1. Information We Collect

We collect the following types of information when you visit our site or register for a course:

a. Personal Information

  • Full Name

  • Email Address

  • Mobile Number

  • Billing Address (if applicable)

  • Educational/Professional Details (optional)

b. Payment Information

  • Payment ID (via Razorpay, Stripe, or any third-party processor)

  • Transaction details (course name, amount, GST)

Note: We do not store your debit/credit card or UPI data. All payments are handled securely by trusted third-party gateways.

c. Technical & Usage Information

  • IP address

  • Browser type and version

  • Device type and OS

  • Pages visited, time spent, and referral source (via cookies and analytics tools)

2. How We Use Your Information

We use your data to:

  • Register and manage your course enrollment

  • Send important course updates, reminders, and certificates

  • Generate tax-compliant invoices (with GST details)

  • Provide customer support and technical help

  • Improve our website, course content, and user experience

  • Send you relevant course offers, updates, and marketing communication (you may opt-out)

3. Data Storage & Security

  • All data is stored on secure servers protected by firewalls, SSL encryption, and access control systems.

  • We take reasonable precautions to prevent data loss, misuse, or unauthorized access.

  • Your login credentials are encrypted and stored securely.

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in

  • Remember your preferences

  • Track website traffic and behavior using tools like Google Analytics

You can choose to disable cookies in your browser settings. However, this may impact website functionality.

5. Third-Party Sharing

We do not sell or rent your personal data.

We may share limited data with:

  • Payment gateways (e.g., Razorpay, Paytm, Stripe)

  • Email service providers (e.g., Mailchimp, Sendinblue)

  • Government authorities (in case of legal obligations or tax audits)

All third parties are required to comply with confidentiality agreements and data protection laws.

6. Marketing & Communication

By registering with SkillUpPartner, you consent to receive:

  • Transactional emails (payment, enrollment, certificate, class reminders)

  • WhatsApp/SMS updates on live classes, support, and offers

  • Promotional emails about new courses, discounts, or events

You can unsubscribe anytime via the link provided in our emails or contact support to opt-out.

7. User Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw marketing consent

  • Request data portability (in readable format)

To make a request, contact us at: info@skilluppartner

8. Data Retention

We retain your data:

  • For the duration of your course access

  • Up to 3 years for compliance with legal/tax obligations

  • Deleted upon written request (except legally required data)

9. Children’s Privacy

Our services are not intended for children under the age of 13. Users under 18 must obtain parental consent to enroll in paid courses.

10. Changes to This Policy

We reserve the right to update this Privacy Policy. Changes will be reflected with a new “Last Updated” date. You are encouraged to review this page regularly.

11. Contact Us

For questions or concerns about your privacy:

📧 Email: info@skilluppartner.com
📞 Phone: +91-94888 92162
🏢 Address: AK Tech Park, Coimbatore, Tamil Nadu – 641038, India